​ACCESSIBILITY STATEMENT

Last Updated: 11/22/2025

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At We Were Here (“we,” “our,” or “us”), we believe that every journey should feel possible, welcoming, and safe. Our mission is to curate meaningful travel experiences that honor individuality, dignity, and comfort—which includes ensuring that our website, retreats, and services are accessible to all guests, including those with disabilities.

We are committed to continually improving accessibility across our digital and in-person experiences.

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1. Our Commitment to Accessibility

We strive to make our website and retreats accessible and usable for all people, regardless of ability, assistive technology, or personal needs. Our practices are guided by the Web Content Accessibility Guidelines (WCAG) and principles of inclusive hospitality.

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2. Website Accessibility

We aim for our website to be perceivable, operable, understandable, and robust. Our ongoing efforts include:

• Providing clear navigation and simple structure

• Ensuring compatibility with screen readers and assistive technologies

• Including alt text for images whenever possible

• Offering color contrast that supports visual accessibility

• Designing pages that can be navigated by keyboard only

• Using readable fonts and scalable text

We continue working toward greater compliance and welcome feedback to help us improve.

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3. Retreat & Experience Accessibility

We design our retreats with intention, and while some destinations may have environmental limitations (such as beaches, rustic locations, or natural terrain), we strive to offer options that provide ease, comfort, and support.

Accessibility considerations may include:

• Assistance with mobility needs, when feasible

• Rooms or accommodations with accessible layouts, when available at partner properties

• Dietary accommodations (allergies, intolerances, or restrictions)

• Support for sensory-sensitive guests

• Quiet spaces for rest or regulation

• Family-inclusive programming and childcare options

• On-site medical professional for added safety and peace of mind

Because each destination is unique, accessibility varies. If you have specific needs, we encourage you to contact us before booking so we can help determine whether a particular retreat is a good fit—and offer alternatives when possible.

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4. Third-Party Providers

We partner with hotels, transportation companies, local guides, and wellness practitioners who may have their own accessibility standards. While we advocate for inclusivity, we cannot guarantee the full accessibility of third-party services or venues.

We will always do our best to communicate accurate information and support your needs in advance.

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5. Ongoing Efforts

Accessibility is an evolving practice. We are committed to:

• Regularly reviewing our website for compliance

• Updating digital features to enhance accessibility

• Training our team on inclusive customer support

• Listening to guest feedback and adjusting where needed

Our goal is to create travel experiences that feel open and meaningful for everyone.